Onsite Services
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For emergency service please call (518)532-7968
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Onsite Service Types
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Repair Service:
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The Mountain Petroleum service department is available for all your heating system maintenance and repair needs. Our normal hours are Monday-Friday 8:00AM-4:30PM. After-hours service will be handled as an emergency call. Please see our current rate list below and read our Company Policies concerning fuel depletion and furnace restarts.
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Emergency Service:
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In the event of a "no-heat", gas or oil leak, or other emergency situation, 24 hour emergencyservice is available by calling our service number at (518)532-7968. If you call after regular business hours, you may follow the phone system prompts to activate an emergency call with the on-call service technician. Calls are taken in the order received; however, "no heat" calls will take priority over other problems. Please be patient. Our service technicians will help you as quickly and efficiently as possible. Please see our current rate list below and read our Company Policies concerning fuel depletion and furnace restarts.
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Annual Service:
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It is important to maintain your heating system annually. Having your heating system in peak operating condition and firing at maximum efficiency means more value for your heating dollars. It also means less chance of your heating system breaking down in the middle of a cold winter's night. Our annual Clean & Service maintenance service is available year-round. See the rate list below for the current prices and service details. Please call to setup your appointment.
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Important Winter-Time Notice
If your residence is a second or summer home, please do not leave it unattend during the winter. Have a friend or neighbor check it regularly or drain the pipes and add anti-freeze. This will eliminate freeze-ups and unnecessary cost from damage. There are temperature devices called "Winter Watchman" that can be installed to notify you if the temperature of your home falls below the desired set temperature.
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Service Rates
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Normal Service Charges
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Minimum trip charge of $68 for the first hour of service, additional hours at $68/hr. |
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After-hours Emergency Service
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Minimum trip charge of
$150 for the first hour of service, additional hours at $150/hr. |
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Furnace Clean & Service
Includes nozzle replacment, Fuel Filter, Air Filter, cleaning and vacuuming the heat exchanger. Additional cost for any additional parts which need replaced on inspection.
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$150
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Helpful Service Tips
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-If your furnace is not running, try the following before placing a service call:
1. Check the thermostat settings.
2. Make sure the emergency switch is ON.
3. Check the circuit breakers.
4. Physically check the amount of product in tank.
5. Check water level.
6. Push the reset button on the primary control switch.
This is a button on the control box. If the burner runs for a minute or so
and stops again, DO NOT PUSH THE BUTTON MORE THAN ONCE.
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Onsite Services